Optimizing Operational Performance

Building off the morning’s session, this learning collaborative will dig deeper into the changes in program operations and infrastructure that have proven necessary for service providers to flourish in this environment. The two subsequent follow-up sessions will dive deeper into key knowledge, skills, and practices specific to work with MCOs. Based on participant needs and interest, topics may include becoming an MCO provider, prior authorizations and reauthorizations for care, and back-office systems needed to manage this payer process.

• Joe Hyde M.A., CAS, LMHC, JBS International, Inc.

These presentations may not be Section 508-compliant. If you have an immediate need for a Section 508-compliant presentation, please contact RCORP-TA-RSV@jbsinternational.com.